Terms of Service

For EU Terms of Service click  here.

Overview

This ecommerce website is operated by UNIZ. Throughout the site, the terms “we”, “us” and “our” refer to UNIZ. The terms “you” and “your” refer to you, the person or entity using the site and purchasing any service or product. UNIZ offers this website, including all information, products, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink, including without limitation our Privacy Policy, our Return Policy, and our Website Terms of Use. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new products, features or tools which are added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your account and/or access to the site.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve a) transmissions over various networks; and b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) or any product without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services (if applicable)

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Service to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Optional Tools

We may provide you with access to third-party tools which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation 1) to maintain any comments in confidence; 2) to pay compensation for any comments; or 3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property rights or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site, its content, or any product you purchase from UNIZ: a) for any unlawful purpose; b) to solicit others to perform or participate in any unlawful acts; c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others, including without limitation copyright and similar intellectual property rights; e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; f) to submit false or misleading information; g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; h) to collect or track the personal information of others; i) to spam, phish, pharm, pretext, spider, crawl, or scrape; j) for any obscene or immoral purpose; or k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Software License

UNIZ User Agreement

This is a legally binding agreement between you and UNIZ. If you want to use UNIZ hardware or software, you must agree to these Terms of Service. Please read this summary, and the full terms below, carefully. By clicking on the “I Agree” button, you acknowledge that you have read, understood, and agree to these terms. Don’t click on this button unless you are using UNIZ’s software and hardware personally or have the authority to enter into an agreement for your company.

From time to time, UNIZ may change or amend these terms. If we do, we will notify you, either through the user interface, in an email notification, or in some other reasonable way. If you keep using the software or hardware after the change becomes effective, you are agreeing to the changed terms.

The agreement between you and UNIZ described in this document starts when you purchase, download, or install any UNIZ software and it lasts until UNIZ provides you with notice that you are in breach of any of the terms. If UNIZ terminates the agreement, you must delete any UNIZ software–but some of the terms of the agreement, such as the limitation on warranties, will remain in effect.

If we ever have a disagreement arising out of or relating to this agreement, or any alleged breach, it will be resolved by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator[s] may be entered in any court having jurisdiction thereof. If any part of this agreement is found to be contrary to law, then that provision will be construed as nearly as possible to reflect the intention of the parties, with the other parts of the agreement remaining unchanged.

UNIZ is not a manufacturer of medical devices. UNIZ provides tools and materials that may be used in many applications, but makes no claims as to the safety or effectiveness of any specific devices made using UNIZ products. UNIZ’s “biocompatible” resins, such as zSG resin, have been engineered to comply with the industry standards specifically identified within the technical data sheets and have been tested according to relevant testing protocols for those standards. Biocompatible resins are a specialty product, developed for use by medical professionals, and should be used in accordance with the instructions for use. The final performance characteristics of cured photopolymer resin may vary according to your compliance with the instructions for use, application, operating conditions, material combined with, end use, or other factors.

You must independently verify the suitability of the material for the application and intended purpose before using it.

In no event shall UNIZ be liable for any loss, death, or bodily injury that you suffer, or that you cause to any third party, in connection with your use of UNIZ products. To the fullest extent legally permitted UNIZ EXPRESSLY DISCLAIMS ANY IMPLIED OR EXPLICIT WARRANTY OF FITNESS for a particular usage, the particular nature and circumstances of said usage being unforeseen and unforeseeable to UNIZ.

During installation, UNIZ software may ask you to opt in to the collection of diagnostic information regarding your use of UNIZ’s software or hardware in order to help our engineers improve UNIZ’s products. If you opt in, you agree that UNIZ may collect, maintain, and use information about the operation of UNIZ’s hardware and software, such as hardware serial numbers, print times, resin information, printing process, printing process snapshot pictures, model topology data, slice data, and printing control data. No original 3D models or personal information will be collected without your additional and explicit consent.

UNIZ Software

UNIZ software is licensed, not sold. That means that UNIZ owns all of the rights in the software it is allowing you to use, except for components such as open source libraries that have their own licenses and rules. By allowing you to use it, it does not mean we are transferring ownership to you. You may not break our software down to analyze it, modify it, use it with non-UNIZ products, or redistribute it without our consent. You may not rent, lease, or copy the software to others. You may not use our software with non-UNIZ hardware. In short, you agree to respect any and all copyrights and patents that apply to the software.

Software distributed by UNIZ is not covered under the limited hardware warranty. UNIZ software is provided to you on an “as-is” basis. That means that UNIZ and its suppliers disclaim all express, implied, or statutory warranties for any licensed software, including merchantability, fitness for a particular purpose, title, and non-infringement. If applicable law requires any warranties for the licensed software, any such warranty is limited to 90 days from the date of purchase, download, or installation–whichever is earliest.

If you have questions regarding this agreement, or wish to obtain additional information, please send an e-mail to our support department through our contact page.

UNIZ Cloud Terms & Conditions

Thank you for visiting UNIZ (UNIZ and associated apps and tools). The website has been made available to you subject to your compliance with the terms and conditions set forth below (the "Terms & Conditions"). Please read this document carefully before accessing or using UNIZ. By accessing or using this website, you are agreeing to be bound by the Terms & Conditions. If you do not wish to be bound by the Terms & Conditions, you may not access or use the website. By agreeing to the Terms & Conditions, you also agree to our Privacy Policy.

Modification of these Terms & Conditions

UNIZ reserves the right to change the terms, conditions, and notices at any time, and such modifications shall be effective immediately upon posting of such changes. You are therefore responsible for regularly reviewing these Terms & Conditions and additional terms or notices posted on the UNIZ website. Your continued access of this website shall be deemed your conclusive acceptance of the modified agreement, and the modified agreement shall apply to existing content uploaded to the website at the time of the modification.

Electronic Communications

When you visit UNIZ or send email to us, you are communicating with us electronically, and thereby you are consenting to receive communications from us electronically or by other means available. We will communicate with you electronically, by telephone or by facsimile. It is further understood that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

User Content

User shall mean any person who uses any of the Services in any way whatsoever (hereinafter the “User”). Some functionalities or parts of the Services may only be used by registered Users. Upon registering for any of the Operator’s Services the User shall obtain a single user account (hereinafter the “User Account”) which can then also be used to log into other Services. The User shall not allow other persons to use his/her User Account and is fully liable for all damage incurred in connection with the disclosure of the User’s login details to a third party.

The User shall not misuse the Services and use any methods, software tools or scripts in relation to the Services which could have an adverse impact on the operation of the Services, shall not interfere with their functioning or overload the Services, as well as perform any other activities which could constitute an undue interference with the Services with regard to their purpose and functioning.

UNIZ Cloud platform registered users can download model slices online, but the slices can only be read and printed on UNIZ IBEE printers. If the user uses the slices for printing on a model other than IBEE, UNIZ shall not bear any responsibility arising therefrom. If the registered user's platform account has been bound with a UNIZ-IBEE printer, the user can realize online slice printing.

Uploading Function and Content

UNIZ registered users can send an email to info@uniz.com for requesting upload, and registered users can upload 3D printed models and slices on UNIZ cloud after the application permitted by UNIZ. In addition, registered users can also post comments on the platform. You represent and warrant that any material uploaded or posted is your original creation, or you have the necessary rights, licenses and permissions to submit such content and can lawfully grant UNIZ the rights required in such content (see Copyright and Licenses section). You further represent and warrant that you shall not uploaded content that breaches third party rights, or is otherwise illegal for you to possess where you are located or would be unlawful if displayed or ordered for download on the website. UNIZ reserves the right to refuse or cancel user registrations or otherwise restrict access to the website in its absolute discretion.

User Content and comments uploaded and published by the User through the Services must not violate these Terms, the Supplementary Terms, the laws of the American Republic, be contrary to good morals, or infringe upon the legitimate interests of the Operator. In particular, the User Content must not infringe upon the rights of the Operator, other Users and third parties, including intellectual property rights, business secrets, personal rights, personal data and good reputation, it must not be pornographic, incite violence or constitute bullying, threats, intimidation or an expression of hatred or intolerance, contain false information or harass other users. By uploading the User Content, the User undertakes that he or she has all the necessary licenses, rights and consents related to the User Content being uploaded.

The User shall be fully responsible for all the User Content he or she uploaded and published through the Services. The Operator shall not be in any way responsible for such User Content, including its correctness and completeness, except for the cases stipulated by legal regulations. The User agrees to compensate the Operator for any damage incurred by the Operator or third parties in connection with the User’s Content.

The User acknowledges that the User Content is not inspected by the Operator prior to its publication. The Operator may, however, inspect the User Content at any time. The Operator also reserves the right to remove any User Content from the Services or render it unavailable at any time without prior notice.

UNIZ and the file owner reserves the right, at any time, to modify, suspend, or discontinue the slice or any part thereof with or without notice. You agree that UNIZ and the file owner will not be liable to you or to any third party for any modification, suspension, or discontinuance of the slice.

Copyright and Licenses

The entire contents of this website, including but not limited to: Text, graphics, logos, button icons, Flash movies, images, audio clips, digital downloads, data compilations, and software, are the property of UNIZ or the original content uploader or uploaders, its content suppliers or its clients and are protected by Domestic and the original content uploader or uploaders.

You may print or download portions of the materials from various areas of this website (including through the use of our API) solely for your own non-commercial use - unless there is a prior arrangement or agreement with UNIZ or the owner of the design regarding the commercial use of said items - provided that you agree not to change or delete any copyright or proprietary notices from the materials. If you believe any content appearing on our website constitutes a copyright infringement of another party's rights, please contact us immediately at info@uniz.com to notify us of this infringement.

UNIZ grants you limited, non-transferable, license to access and make use of this website. This website or any portion of this website may not be reproduced, redistributed, duplicated, adapted, copied, sold, resold, transmitted or otherwise exploited for any commercial purpose without the express written consent of UNIZ or its relevant licensors. You may not access any content on the website for any other reason except your non-commercial, personal use solely as intended through the web interface.

You may not frame, or use any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, ash movie, page layout, or form) of UNIZ without our express written consent. You may not use META tags or any other "hidden text" which utilize any derivative of our domain or business name without the express written consent of UNIZ.

It is further understood and agreed that UNIZ cannot and does not guarantee or warrant that slice made available for downloading through the UNIZ website will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties. It is your responsibility for implementing suficient safeguards and procedures to ensure that any slice obtained through UNIZ are free from such contaminations.

Unless covered by another section in these Terms & Conditions, when uploading content, you retain your existing rights in the content, but you grant to UNIZ a worldwide, non-exclusive, royalty-free, assignable, transferable license (and right to sub-license) to the uploaded content to be displayed on the website and where applicable available for download by other users.

Under certain circumstances on UNIZ, you may upload 3D printable slice in relation to a content or competition. Such contests/competitions may have additional terms and conditions brought to your attention at the time of entry.

Procedure for Reporting Copyright or Intellectual Property Infringements

If you believe that material residing on or accessible through the UNIZ web site infringes a copyright or other intellectual property right, to provide UNIZ of notice of such infringement, you may send a notice of infringement by email to info@uniz.com. Please specify the type of infringement at issue and the notice must include the following information:

- A signature of a person authorized to act on behalf of the owner of the copyright or intellectual property right that has been allegedly infringed upon (signatures may be provided electronically by typing your name);

- Identification in suficient detail of the material being infringed upon (for an allegation of a patent infringement, please provide a patent number);

- Identification of the material on UNIZ that is claimed to be infringing upon the intellectual property. Include information regarding the location of the infringing material with suficient detail so that UNIZ is capable of confirming and verifying its existence (for listings, please provide the link or URL to each listing you allege is infringing);

- Contact information about the notifier including the name of the intellectual property owner, the name and title of the person contacting UNIZ on the owner's behalf, the address, telephone number and email address;

- A statement that the notifier has a good faith belief that the material is not authorized by the intellectual property or copyright owner, its agent, or the law;

- A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the intellectual property or copyright owner.

When removing material from the site, UNIZ will make reasonable attempts to inform the Member of the removal, the reason for the removal, and may provide the Member with a copy of the notice and the notifying party’s contact information.

Disclaimer of Warranty / Limitation of Liability

This website and any related information is provided by UNIZ on an ‘as is’ basis. UNIZ makes no express or implied warranties, representations or endorsements of any kind, or as to the operation of this website or the information, content, materials or products included on this website. In particular, UNIZ does not represent or warrant to you that the website and any related information:

(a) shall meet your requirements or are t for any particular purpose;

(b) shall be accurate, reliable or free from any defects;

(c) that any defects in any information or materials will be corrected.

UNIZ hereby expressly excludes any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the website, or in connection with the use, inability to use, or results from the use of the website, any websites linked to it and any materials posted on it, including:

(a) loss of income or revenue;

(b) loss of business;

(c) loss of products or contracts;

(d) loss of anticipated savings;

(e) loss of data;

(f) loss of goodwill;

and whether caused by tort (including negligence), breach of contract or otherwise, and whether or not UNIZ has been advised of or should have been aware of the potential for such losses arising.

This does not affect UNIZ's liability which cannot be excluded or limited under applicable law.

Third Party Links

Linked websites are not under the control of UNIZ and UNIZ is not responsible for the contents of any linked site or any link contained in a linked site. UNIZ provides links to you only as a convenience, and the inclusion of any link does not imply or constitute an endorsement by UNIZ of the site.

Applicable Law

By visiting the UNIZ website, you agree that the laws of California, United States will govern these Terms & Conditions and any dispute of any sort that might arise between you and UNIZ.

Disputes

Any dispute relating in any way to your visit or access of the UNIZ website or to the products or services you purchase through the UNIZ website shall Submit a lawsuit in the state of California in the United States.

Indemnification

You agree to indemnify, defend UNIZ, its managers, owners, partners, employees, agents, licensors, suppliers and any third party information provider to the website from and against all losses, expenses, damages and costs, including legal fees, resulting from any violation of these Terms & Conditions (including negligent or wrongful conduct) by you or your use and access of the UNIZ website.

International Use

Given the global nature of the Internet, you agree to comply with all local laws and regulations including, without limitation, rules about the Internet, data, email, privacy, copyright, and trademark infringement. Additionally, you agree to comply with all applicable laws regarding the transmission of technical data exported from United States or the country in which you reside.

Other Provisions

UNIZ failure to insist upon or enforce strict performance of any provision of these Terms & Conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms & Conditions. UNIZ may assign its rights and duties under these Terms & Conditions to any party at any time without notice to you. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity or enforceability of any remaining condition. Any rights not expressly granted herein are reserved.

Request

Please send notices by care of email to info@uniz.com.

Company Registration

UNIZ is owned by UNIZ Technology LLC.

Ownership

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of UNIZ. Our products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

Rights Reserved

The Operator reserves the right to restrict the User’s access to the Service or to delete his or her User Account without prior notice and without any compensation in the event of breach of these Supplementary Terms, the Terms, binding legal regulations of the American Republic or good morals, or even in the event of a justified suspicion of such breach.

The Operator reserves the right that the Service may not be always available, especially as a result of a technical failure or scheduled maintenance. The Operator further reserves the right to modify the Service or to cease providing the Service at any time. The Operator shall not be liable for any damage incurred by the User as a result of unavailability, modifications or termination of the provision of the Service. To the extent permissible under the applicable legal regulations, the Service is provided without any warranty.

The User is not entitled to assign or transfer his or her rights and obligations under these Terms to a third party. The User agrees that any and all rights and obligations of the Operator under these Terms may be assigned to a third party without requiring any further consent from the User.

Return Policy

UNIZ accepts returns for refunds or exchanges, subject to the following:

30 Days

You can return purchased items to UNIZ within 30 days of the date they were shipped to you. After 30 days, we do not accept returns. See our Warranty Policy for warranty service and procedures.

Condition

The item must be unused, undamaged, complete with all parts and accessories, in the same condition you received it, and in its original packaging. Consumables, such as resin and resin tanks, will not be accepted if packaging is opened.

Return to Manufacturer Authorization (RMA)

Before returning an item, contact us at support@uniz.com, to explain the reason for the return, the details of your original order, and whether you want a refund or an exchange. As appropriate, we will issue you an RMA number, which you need to include in the package for the returned item, along with a copy of the original order information. We do not accept returned items for which an RMA has not been issued.

Shipping

Pack the item according to our instructions to prevent damage in transit. In case of a return for repair covered by our one-year Limited Warranty or Extended Warranty within our shipping zones, UNIZ will cover the cost of shipping. For other returns, you may want to insure the package for its value, as you will be responsible for any damage occurring in transit. Use a shipping service that allows you to track the package. You are responsible for paying all shipping and insurance costs for the return shipment. If you are seeking an exchange, you will also be responsible for all costs of shipping the new item to you.

Extraterritorial Returns

UNIZ is not responsible for any return shipping costs and any incidental fees or tariffs outside of our warranty and shipping zones indicated on our shipping page. You should familiarize yourself with your region’s customs policies and shipping providers.

Upon Receipt

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether your request for refund or exchange has been approved. We may charge a fee for missing or used accessories.

Restocking Fee

For non-defective items, UNIZ charges a restocking fee equal to 10% of the original purchase price of each item returned. This fee will be deducted from your refund, or if you have requested an exchange, the fee will need to be received by UNIZ before the new item is shipped.

Refund

If a refund is approved, a credit will automatically be applied to your credit card or original method of payment. This refund amount may take some time to show in your records, so before contacting UNIZ, please check with your credit card company, bank, or other payment service.

Exchange

If an exchange is approved, we will ship the new item to you, after payment of any applicable restocking and shipping fees.

Exclusive Limited Warranty

UNIZ's warranty obligations for all Hardware Products sold by UNIZ are limited to the terms set forth below. To be eligible for this Exclusive Limited Warranty the Hardware products must be purchased through UNIZ or through a UNIZ Authorized Reseller with a valid Proof of Purchase.

UNIZ warrants UNIZ-branded Hardware Products against defects in materials and workmanship under normal use for a period of one year from the date of retail purchase by the original end-user purchaser (“Warranty Period”). Hardware Products include SLASH, SLASH OL, SLASH PLUS, SLASH PLUS UDP, SLASH PRO OL, SLASH PRO, SLASH PRO UDP, and/or any factory reconditioned version of the aforementioned Products. SLASH PLUS, SLASH PLUS UDP, SLASH PRO, and SLASH PRO UDP purchasers may opt to purchase an Extended Warranty for an additional period of one year (“Extended Warranty Period”) to run consecutively with the initial Warranty Period. This Extended Warranty may only be purchased and applied to a single covered SLASH PLUS, SLASH PLUS UDP, SLASH PRO, or SLASH PRO UDP printer and is not applicable to other Hardware Products.

If a hardware defect arises and a valid claim is received within the Warranty Period or the Extended Warranty Period if applicable, at our sole option and to the extent permitted by law, UNIZ will either 1) repair the hardware defect at no charge, using new or refurbished replacement parts, 2) exchange the Hardware Product with a Hardware Product that is new or reconditioned by UNIZ or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original Hardware Product, or 3) refund the purchase price of the Hardware Product. UNIZ may request that you replace defective parts with new or refurbished user-installable parts that UNIZ provides in fulfillment of its warranty obligation. A replacement Hardware Product or part, including a user-installable part that has been installed in accordance with instructions provided by UNIZ, assumes any remaining warranty for the original Hardware Product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a Hardware Product or part is exchanged, any replacement item becomes your property and the replaced item becomes UNIZ's property. Parts provided by UNIZ in fulfillment of its warranty obligation must be used in Hardware Products for which warranty service is claimed. When a refund is given, the Hardware Product for which the refund is provided must be returned to UNIZ unless specified otherwise.

Exclusions from and Limitation to Warranty

This Limited Warranty applies only to Hardware Products manufactured by or for UNIZ that can be identified by the “UNIZ” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-UNIZ Hardware Products or any software, even if packaged or sold with UNIZ Hardware Products. Manufacturers, suppliers, or publishers, other than UNIZ, may provide their own warranties to the end user purchaser, but UNIZ, in so far as permitted by law, provides their Hardware Products “as is”. Software distributed by UNIZ with or without the UNIZ brand name (including, but not limited to system software) is not covered under this Limited Warranty. Refer to the Terms and Conditions for the software for details of your rights with respect to its use.

UNIZ does not warrant that the operation of the Hardware Product will be uninterrupted or error-free. UNIZ is not responsible for damage arising from failure to follow instructions relating to the Hardware Product's use.

This warranty does not apply: a) to damage caused by use with non-UNIZ products including third-party resins; b) to damage caused by accident, abuse, misuse, flood, fire, earthquake, or other external causes; c) to damage caused by operating the Hardware Product outside the permitted or intended uses described by UNIZ; d) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of UNIZ; e) to a Hardware Product or part that has been modified to alter functionality or capability without the written permission of UNIZ; f) to consumable parts, unless damage has occurred due to a defect in materials or workmanship; g) to cosmetic damage, including but not limited to scratches, dents; or h) if any UNIZ serial number has been removed or defaced. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR COUNTRY TO COUNTRY. UNIZ's RESPONSIBILITY FOR HARDWARE DEFECTS IS LIMITED TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY UNIZ IN ITS SOLE DISCRETION.

Disclaimer of Warranties; Limitation of Liability

Except as explicitly provided in these Terms, we do not guarantee, represent or warrant that your use of our service or any UNIZ Hardware Product will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service or the Hardware Product will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

UNIZ is not a manufacturer of medical devices. UNIZ provides tools and materials that may be used in many applications, but makes no claims as to the safety or effectiveness of any specific devices made using UNIZ Hardware Products. UNIZ’s “biocompatible” resins, such as zSG resin, have been engineered to comply with the industry standards specifically identified within the technical data sheets and have been tested according to relevant testing protocols for those standards. Biocompatible resins are a specialty product, developed for use by medical professionals, and should be used in accordance with the instructions for use. The final performance characteristics of cured photopolymer resin may vary according to your compliance with the instructions for use, application, operating conditions, material combined with, end use, or other factors.

You must independently verify the suitability of the material for the application and intended purpose before using it.

In no event shall UNIZ be liable for any loss, death, or bodily injury that you suffer, or that you cause to any third party, in connection with your use of UNIZ Hardware Products. To the fullest extent legally permitted UNIZ EXPRESSLY DISCLAIMS ANY IMPLIED OR EXPLICIT WARRANTY OF FITNESS for a particular usage, the particular nature and circumstances of said usage being unforeseen and unforeseeable to UNIZ.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all UNIZ Products and services delivered to you through the service are (except to the extent otherwise expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD OR EXTENDED WARRANTY PERIOD IF APPLICABLE. SOME STATES OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

No UNIZ reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, UNIZ IS NOT RESPONSIBLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR ANY OTHER REASON, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED, INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH UNIZ HARDWARE PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE HARDWARE PRODUCT. SOME STATES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Obtaining Warranty Service

Please access and review the online help resources referred to in the documentation accompanying this Hardware Product before requesting warranty service. If the Hardware Product is still not functioning properly after making use of these resources, please contact UNIZ at support@uniz.com. You must assist in diagnosing issues with your Hardware Product and follow UNIZ's warranty processes.

UNIZ may restrict warranty service outside of Europe and the United States. UNIZ may provide warranty service by i) servicing your printer at one of our repair service locations or ii) by sending you new or refurbished customer-installable replacement Hardware Product or parts to enable you to service or exchange your own Hardware Product (“DIY Service”).

Service options, parts availability, and response times may vary. Service options are subject to change at any time. In accordance with applicable law, UNIZ may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Please refer to the accompanying documentation for more details on this and other matters on obtaining warranty service.

UNIZ will maintain and use customer information in accordance with the UNIZ Privacy Policy. THE CONTENTS OF YOUR HARDWARE PRODUCT WILL BE DELETED AND THE STORAGE MEDIA REFORMATTED IN THE COURSE OF WARRANTY SERVICE. Your Hardware Product will be returned to you configured as originally purchased, subject to applicable updates.

Repair Service Location

If we opt to service your UNIZ Hardware Product at one of our service locations, you will be responsible for packaging and shipping your UNIZ Hardware Product to the service location requested. If you no longer have the original packaging, UNIZ may send you packaging material. If you are located in the United States or Europe, UNIZ will provide pre-paid shipping way bills. Customers who purchase from the International Store may be required to cover the cost of shipping to a repair service location.

DIY Service

If we opt to send you a new or refurbished replacement Hardware Product or part, upon receipt of the replacement Hardware Product or part, the original Hardware Product or part becomes the property of UNIZ and you agree to follow instructions, including, if required, arranging the return of original Hardware Product or part to UNIZ in a timely manner. When providing DIY Service requiring the return of the original Hardware Product or part, UNIZ may require a credit card authorization as security for the retail price of the replacement Hardware Product or part and applicable shipping costs. If you follow instructions, UNIZ will cancel the credit card authorization, so you will not be charged for the Hardware Product or part and shipping costs. If you fail to return the replaced Hardware Product or part as instructed, UNIZ will charge the credit card for the authorized amount.

Indemnification

You agree to indemnify, defend and hold harmless UNIZ and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Sales Tax

In accordance with state and local law, your online purchases from UNIZ placed within the United States may be taxed using the applicable sales tax or use tax rate for your shipping address. You should review the laws in your state regarding sales or usage tax on internet purchases.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Service, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Service (or any part thereof).

Miscellaneous Terms

Entire Agreement

Unless otherwise expressly stated herein, these Terms of Service constitute the entire agreement between you and UNIZ with respect to the Service and any product you purchase from UNIZ and supersedes all prior or contemporaneous communications, proposals and agreements, whether electronic, oral or written, between you and UNIZ. UNIZ objects to and rejects any additional or different terms proposed by you, including those contained in your purchase order, acceptance or website. UNIZ’s failure to object elsewhere to any provisions of any subsequent document, communication, or act of you shall not be deemed a waiver of any of the terms hereof. UNIZ’s obligations hereunder are neither contingent on the delivery of any future functionality or features of the Service nor dependent on any oral or written public comments made by UNIZ regarding future functionality or features of any product.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Applicable Law

To the maximum extent permitted by law, these Terms of Service and any separate agreements whereby we provide you Service or products shall be governed by the laws of the Commonwealth of Massachusetts, U.S.A. without reference to conflicts of law principles, and you and we hereby consent to the exclusive jurisdiction and venue of courts in Boston, Massachusetts, U.S.A. in all disputes arising out of or relating to the use of the Service.

Force Majeure

Neither party shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); or other event outside the reasonable control of the obligated party. Each party will use reasonable efforts to mitigate the effect of a force majeure event.

Actions Permitted

Except for actions for nonpayment or breach of a party’s proprietary rights, no action, regardless of form, arising out of or relating to the Agreement may be brought by either party more than one year after the cause of action has accrued.

Relationship of the Parties

UNIZ and you agree that no joint venture, partnership, employment, or agency relationship exists between you and UNIZ as a result of these Terms of Service or your use of the Service or purchase of any product.

Compliance with Laws

UNIZ will comply with all applicable U.S. state and Federal laws in its provision of the Service and products you purchase on this site.

For consumers, who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by UNIZ’s One-Year Limited Warranty or One-Year Extended Warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to the rights described above.

Severability

If any part of these Terms of Service is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms of Service shall continue in effect.

Notices

Notice shall be sent to the contact address set forth here (as such may be changed by notice given to the other party), and shall be deemed delivered as of the date of actual receipt. To UNIZ: UNIZ, 9400 Activity Rd, Suite L, San Diego, CA 92122, Attention: Legal. UNIZ may give telephonic notice to you by calls to appropriate numbers on record in UNIZ’s account information for you.

Assignment

You will not assign or transfer your rights and obligations under these Terms of Service, including any assignment or transfer by reason of merger, reorganization, sale of all or substantially all of its assets, change of control or operation of law, without UNIZ’s prior written consent. UNIZ may assign or transfer this agreement to any successor.

Export

You agree to comply with all applicable export laws.

Authority

You represent and warrant to you have full power and authority to enter into any agreement to purchase a product under these Terms of Service and that these Terms of Service are binding upon you and enforceable in accordance with their terms.

Contact Information

Questions about these Terms of Service should be sent to us through support@uniz.com. If you would like a paper version of this warranty please contact info@uniz.com.